Privacy Policy — Alta Cleaning

Last Updated: 11/25/2025
Legal Entity: Alta Cleaning
Website: https://AltaCleans.com
Phone: 801-692-0235

Alta Cleaning (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

A. Personal Information You Provide

We collect the following when you submit a form, request a quote, book a service, or communicate with us:

Name, Email address, Phone number, Service address

Payment details (processed securely by third-party providers—not stored by us)

Any information you voluntarily provide (project details, preferences, photos, etc.)

B. Information Automatically Collected

When you visit AltaCleans.com, we may automatically collect:,IP address,Browser type,Device information

Interaction data (pages viewed, time on site, referring URLs)

Cookies and tracking technologies (Google Analytics, Meta Pixel, etc.)

C. Information From Third Parties

We may receive information from:, Advertising platforms (Google, Meta, etc.),Payment processors,Scheduling platforms

CRM/communication tools (e.g., call logs, text logs, form submissions)

2. How We Use Your Information

We use the collected information to:

Provide quotes, schedule services, and deliver window-cleaning services

Communicate regarding appointments, updates, reminders, and promotions

Improve website performance and customer experience

Process payments

Maintain business records and comply with legal obligations

Run marketing and retargeting campaigns (Google, Meta, SMS, email, etc.)

3. SMS/Text Messaging Compliance (TCPA / A2P 10DLC)

By submitting a form or providing your phone number on AltaCleans.com, you consent to:

Receiving service-related messages

Appointment reminders

Follow-ups about quotes

Occasional promotional messages

Message & data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for help.

We never sell or share phone numbers for third-party marketing.

4. How We Share Your Information

We do not sell your personal data. We may share information with:

Service providers (payment processors, CRM platforms, scheduling tools)

Marketing tools (Google, Meta, SMS/email delivery platforms)

Contractors working on your scheduled service (only the necessary info)

Legal authorities when required by law

All partners are required to keep your data secure.

5. Data Security

We use industry-standard measures to protect your information, including:

Encrypted connections (SSL)

Secure payment processing through third-party providers

Restricted employee access

Data minimization

However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights (GDPR/CCPA)

Depending on your location, you may have the right to:

Access your data

Correct inaccurate data

Request deletion

Opt out of marketing communications

Request a copy of your data

Restrict certain processing

To exercise these rights, email us at [email protected] or call 801-692-0235.

7. Retention of Information

We keep collected information only as long as necessary for:

Service delivery

Legal requirements

Customer records

Accounting and tax compliance

8. Children’s Privacy

We do not knowingly collect information from children under 13. If you believe we have such information, contact us and we’ll remove it.

9. Links to Third-Party Websites

AltaCleans.com may contain links to other websites. We are not responsible for their content or privacy practices.

10. Changes to This Privacy Policy

We may update this policy at any time. Updates will be posted with a revised “Last Updated” date.

11. Contact Us

Alta Cleaning
Website: https://AltaCleans.com
Phone: 801-692-0235
Email: [email protected]